FAQ

1. What are nicotine pouches?

Nicotine pouches are smoke-free, tobacco-free products that deliver nicotine through a small, discreet pouch placed under your lip.

2. Do you sell tobacco products?

No, we only sell tobacco-free nicotine pouches from premium brands.

3. Is there an age restriction to buy from your site?

Yes, you must be 18 or older to purchase from Nic Pouch Point. Age verification is required.

4. What brands do you stock?

We stock trusted brands like Chapo White, Elux, IVG, Killa, Pablo, Velo, and ZYN.

5. How long does delivery take?

UK delivery typically takes 1–3 working days. Delivery times may vary depending on your location and shipping option.

6. Can I return an order?

Yes, please refer to our Returns Policy for detailed information on how to initiate a return.

7. How do I contact customer support?

You can reach us at sales@nicpouchpoint.com, we're here to help!